Frequently Asked Questions

Find answers to our most frequently asked questions below.

3-in-1 Effervescents

When should I take Phizz?

You can take Phizz as a daily vitamin supplement or as a rehydration formula to help replenish the 2-3 litres of water your body loses every day. We are also perfect for whenever you need a boost of hydration or to unlock energy. We are also used by both elite and amateur athletes to put back the important water and minerals lost in sweat. We’re great at helping you recover from late nights, long days and generally picking you back up when you’re feeling run down. We’re versatile vitamins!

How much water should I use?

One tablet of Phizz can be dropped into any quantity of water - it just depends how strong you like the flavour! We recommend 300ml of chilled water for maximum refreshment. Once dissolved, consume within 24 hours.

Can I consume Phizz daily? How many Phizz tablets can I consume per day?

Yes, Phizz is great as a daily hydration and vitamin supplement! Do not exceed the recommended maximum dose of 4 tablets in 24 hours

Does Phizz contain artificial sweeteners?

Our products contain natural flavours with a trace amount of sucralose added for taste. Sucralose is a widely used sweetener that has undergone rigorous safety testing and been certified as safe for human consumption by, EU and US food standards agencies.

What is the allergen information for Phizz?

Phizz is soy, gluten and nut allergen free. Please do not take Phizz if you are allergic to any of the ingredients. You can view our full label with complete nutritional information on each product page.

How many calories per serving?

Our formula is carefully designed to maximise performance and minimise calories. Each tablet of Phizz contains 10 calories or fewer.Phizz contains fewer calories than other leading sport and energy drinks on the market.

What's the residue / foam on top of Apple & Blackcurrant?

This residue is from our natural colourant (beetroot) and sometimes forms on the top of the liquid. We advise giving the drink a stir to mix the solution and dissolve any bits at the top.

Is Phizz safe for children?

The ingredients in Phizz are set at levels designed for adults. We do not recommend giving Phizz to children and suggest consulting your GP or doctor to determine if Phizz may be suitable for those under the age of 18. Please keep Phizz out of reach of young children.

Is Phizz suitable for diabetics?

We always advise checking with your doctor before taking Phizz if you have any pre-existing medical conditions. Please note that Phizz contains 1 gram of sugar per tablet. We recommend showing your doctor our full label with complete nutritional information.

Can I take Phizz while pregnant or breastfeeding?

We always advise checking with your doctor before taking Phizz if you have any pre-existing medical conditions. We recommend showing your doctor our full label with complete nutritional information. We send our best wishes

Why does Phizz contain sugar / glucose?

Phizz is a low-calorie product for superior hydration. With only 10 calories, our formula features glucose for its scientific benefits, rather than flavour, working alongside 7 major electrolytes to hydrate you up to 3x faster than water alone. Unlike other refined sugars, we use glucose — the energy source every cell in your body relies on. Containing just 1g of sugar per serving, compared to a glass of orange juice with 7g or a sports drink with 47g, Phizz helps you enjoy rapid hydration, without compromising on nutrition.

Caffeine Boost

What's the difference between Phizz Caffeine Boost and Phizz 3-in-1 Formula

Our new Cherry Caffeine Boost contains a comprehensive mix of vitamins and electrolytes with 75mg of caffeine and from natural guarana extract. The main difference from our 3-in-1 formula is we've removed Vitamins A & E and replaced them with Caffeine.

How much caffeine is in Cherry Caffeine Boost?

Our Cherry Caffeine Boost formula is made up of both caffeine and, the slower energy releasing, guarana extract. 62mg is provided directly in the form of caffeine and 13mg is provided by the 59mg guarana extract, to make a total of 75mg of caffeine.

Does Phizz contain any banned or illegal ingredients that may appear on a drug test?

No! Phizz is used by many of the world’s elite athletes, so a formula that can be trusted to be clear of any banned or illegal substances is very important to us. Phizz is batch tested and certified by Informed Sport, which means both amateur and professional athletes can have complete confidence in the quality and credibility of every tube of Phizz.

Is Phizz okay to take if I have other health concerns?

Phizz is not a medicine and is not meant to treat or cure any medical condition. Consult a doctor prior to taking Phizz if you are taking any medication (including non-prescription medicines) or have a pre-existing medical condition. Do not use Phizz if you are allergic to any of the ingredients. If you experience any adverse side effects discontinue use and consult a doctor.

How long is Phizz good for?

Flip your tube! Consume before the best before date, located on the bottom of the tube. If you’ve already dissolved Phizz in water, please store in the refrigerator and consume within 24 hours.

How should I store Phizz?

Keep your Phizz in a cool dry place (below 25oC). Store your tablets in the container it came in and make sure to keep the tube tightly closed when not in use. Store out of reach and sight of young children.

Water Bottles

Is this bottle dishwasher safe?

Yes, our bottle is dishwasher safe. We recommend disassembling all the pieces and placing them at the top of the dishwasher for best results. Otherwise, hand-wash each component with washing-up liquid and warm water.

Is this suitable for every day use?

Absolutely! Our 750ml bottle is the perfect size to easily carry around in your hand. It also fits well into any standard bike bottle holder.

What is the bottle made out of?

Our Phzz water bottles are made in Europe from a biodegradable, renewable raw material derived from sugar cane (Braskem® Green Polyethylene).

Is it recyclable?

Yes, our bottle is 100% recyclable?

Orders & Support

How do I make a purchase?

1. Find the product(s) you would like and click the 'Add to Cart' button. Once you've added all of the products you would like to purchase, click on the cart/ checkout button in the top right.

2. At checkout follow the prompts, entering details as required and clicking the orange continue buttons to move on to the next step.

3. You can purchase with Paypal, Visa, MasterCard or Maestro.

4. Once purchased you will receive a confirmation email of your order and a tracking number.

How do I cancel my order?

To cancel an order you must email us at, as well as returning the goods to us as soon as possible at your own expense. 

How do I report an issue with my order?

Please email

What payment methods do you accept?

Phizz accepts major credit cards and PayPal.

How do I use a promo code?

Promo codes must be entered during checkout.

Shipping & Returns

Does Phizz ship internationally?

We currently only ship to Ireland through but also ship to the UK through

When will I get my order?

Orders placed after 1PM U.K. time will be shipped out the following day. In the U.K., you can expect to receive your order with our standard Royal Mail Tracked 48 shipping within 2-3 days from dispatch. If you’ve selected expedited and tracked domestic delivery with Royal Mail Tracked 24 Hour service, you can expect to receive your order within 24 hours of dispatch.

What is your return policy?

Unfortunately, due to the nature of our product we are unable to accept returns of any opened tubes. Returns for other reasons, for example damaged products, will be considered on a case-by-case basis. Please fill out the contact form here to discuss.

How can I track my order?

Your tracking number will be provided via email a shipping confirmation email when the order is dispatched. If you have an account with us, you can also log in and view tracking.


I’m a brand/influencer/athlete. How can I partner with Phizz?

Please email or

How can I sell Phizz in my store?

Please email

I’m a journalist. How can I contact the Phizz PR team?

Please email or

I love Phizz news! How can I be added to your mailing list?

You can sign up for our mailing list by clicking here.

Can't Find An Answer?

Contact our customer support through the contact page and our team will get back to you as soon as possible.

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