Privacy Policy

PHIZZ takes the security and privacy of your personal data seriously. The following outlines the data stored when using the PHIZZ website and data that is not stored or used. Users should check back regularly to see if any changes have occurred to our privacy policy.

Storage of personal information

When users make a purchase through our online store we collect certain personal information as part of the process, including your name, address, email address and phone number. With your permission this information may be used for marketing updates outlining new products and offers.

When you browse the website we also automatically receive your internet protocol (IP) address.

Keeping your information

We will hold on to your information for as long as you continue to be a Phizz customer and for as long as we are required to keep it to ensure we meet our legal requirements in the countries we operate.   

If you no longer wish to be a customer you can contact us via:

Post: Phizz Limited
Cooper House 3P1
2 Michael Road
London, SW6 2AD
United Kingdom

However, we have a legal requirement to keep some of your personal data even after you have asked us to delete it. We will only keep what we absolutely need to, and only to make sure we can meet our legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions. 

Disclosure of personal information

PHIZZ may disclose users personal information if we are required to do so by law, or if users violate the Terms and Conditions of Service

Consent to store and use personal information

By completing online forms on this website, users provide their consent for us to collect and store the information provided by the user, in order to assist us in completing any associated transactions. Should we ask to use information for any additional uses, such as marketing, users will be provided with opportunity to provide further consent, or refuse consent, for information to be used for these additional purposes.   

In addition to data stored by PHIZZ as part of this service, our online store is hosted by Shopify Inc who provide us with the necessary e-commerce facilities to sell our products and services to our customers. Users data is stored on Shopify Inc.’s. database and through the Shopify application. This data is stored on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit or debit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the handling of credit card information by our store and its service providers is secure.

For more insight into the payment process users may also want to read Shopify’s Terms of Service ( or Privacy Statement (

Your information and countries outside of Europe

Phizz is an international business with operations inside and outside of the United Kingdom and we use suppliers and fulfilment centres across a range of countries.  Some of these locations will not offer the same level of protection for your personal data as the UK or the EU, but if we transfer your information to one of these locations we will take steps to ensure that your data and rights are protected through methods approved within the relevant Data Protection laws.  Please contact us if you would like further information about how we protect your transferred information. 

Third party stores

Third-party providers linked to this website may also collect and use certain personal information that you provide them. Users should consult the appropriate privacy policies to gain a better understanding of how your personal information may be stored or used. Users should note that third party websites may be located overseas and governed by the laws of the jurisdictions in which they are based. Once users leave this website, for example by following links contained within it, they are no longer governed by the terms of this privacy policy or our terms and conditions of service. PHIZZ cannot be held responsible for the privacy policies of other third party websites.

Seeing adverts for

We use online advertising to bring you updates on Phizz, new products and offers.

You may come across Phizz banners and ads when you are on other websites and apps, including Social Media. We manage this through a variety of digital advertising networks and ad exchanges, using a range of advertising technologies. 

Information we hold about you influences the banners and ads you see. This information includes your previous use of the Phizz site (for example, your Phizz search history, and the content you read) as well as previous Phizz banners or ads you clicked on. The advertising practices and technologies we use are supported by the use of cookies.

Use of Cookies

Cookies are small text files that are stored in the visitor’s local browser cache. Using such cookies it is possible to recognize the visitor’s browser in order to optimize the website and simplify its use. Data collected via cookies will not be used to determine the personal identity of the website visitor. 

Most browsers are configured to accept cookies automatically. You can configure your browser to reject them, or to inform you when they are being set. 

Find out more about our use of cookies by visiting our Cookie Policy page.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information the data will be encoded for your security by our payment gateway provider Braintree, a division of PayPal, Inc. A copy of the PayPal Services United Kingdom Privacy Policy can be found at

The constant development of the Internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.